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Chief of Staff Product Operations

Posted 13 days ago Full TimeProductNew York NY

Herself Health

Maven Clinic

Maven is the largest virtual clinic for women's and family health, offering continuous, holistic care for fertility and family building through maternity, parenting, pediatrics and menopause. Maven's award-winning digital programs are trusted by leading employers and health plans to reduce costs and drive better maternal health outcomes, as well as enhance DE&I in benefits programs. Founded in 2014 by CEO Kate Ryder, Maven has been recognized as Fast Company's #1 Most Innovative Health Company and has grown to 15 million lives covered. Maven has raised $300 million in funding from leading investors including General Catalyst, Sequoia, Oak HC/FT, Dragoneer Investment Group and Lux Capital.

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Job Description

As Chief of Staff to the CPO/COO, you will work directly with them and their staff to drive day-to-day operations, discover new growth opportunities, and shape the future of Maven’s product, and business strategy. You will leverage strong analytical, problem-solving, and project management skills to enhance decision-making and transform ideas into action. Working cross-functionally with leadership teams, you will identify new initiatives, validate opportunity size, and drive execution from 0 to 1. This role has the opportunity to transition into a Product Management role in the future.

 

Key Responsibilities

  • Lead market research to shape strategic recommendations on de novo Product and business opportunities. You will work directly with executive leaders to steer Maven toward long range future opportunities for Product and Market expansion.
  • Partner with Product and Operations to rapidly deliver on consumer partnerships that enable Maven to extend its reach and leverage its brand. You will be responsible for identifying opportunities to deliver incremental enrollments through consumer channels
  • Work directly with the COO/CPO and staff to drive operational excellence and accountability across the Product and Operations teams
  • Be an extension of your executive and provide leverage in cross-functional work streams that intersect with the Growth, Clinical, and Finance teams. You will project manage and drive key workstreams that cross organizational boundaries at Maven.

 

Qualifications & Skills

  • 5-7 years of experience at top tier consulting, investment banking or related fields.
  • Exceptional analytical and problem-solving paired with world class modeling skills. You have extremely high proficiency with excel and ideally have the ability to independently 
  • Proven ability to drive initiatives from concept to execution in a fast-paced environment. 
  • Excellent communication and stakeholder management abilities. You have experience working directly with senior executives and understand how to facilitate comms and projects to enable rapid, effective decision making
  • BONUS: Experience as a Product Manager; this role could lead into a long-term position on the Product team at Maven


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